Policies and FAQ's

 

 - S H O P  P O L I C I E S -

• All items by Oh So Kawaii are for personal and non-profit use. In no way may the items be sold, replicated, or shared to a third party user unless given written approval by Oh So Kawaii!

• WE DO NOT OFFER CUSTOM ORDERS

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- R E T U R N S  &  C A N C E L L A T I O N S -

We do not accept any cancellations, returns, or exchanges. If there is an issue or you are dissatisfied with your order please contact us at our email for support. These situations are treated on a case-by-case basis, but are always resolvable.

 

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- S H I P P I N G -

Please refer to our shipping page link found on the lower left of our page, titled "Shipping Info".

 

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- C O N T A C T  U S -

We will respond at our earliest convenience Monday - Friday. We will not be available for responding on Saturday and Sundays, we spend every weekend valuing our time as a family!

Email: ohsokawaiidesigns@gmail.com